Kondor Path Tours S.A.C.

For any questions about trips, reservations, etc., contact us at info@kondorpathtours.com, and we’ll gladly respond within 24 hours.

Booking Procedures

Please read our terms and conditions once you have chosen your program, as your reservation is subject to the terms listed below. A contract is entered into once KONDOR PATH TOURS receives your reservation and deposit form, and we accept and confirm the reservation. Please note that travel arrangements are not guaranteed until stated so in writing by Kondor Path Tours S.A.C.

Deposits 

PayPal allows you to make payments using various methods, including PayPal balance, a bank account, PayPal-Credit, debit or credit cards, and rewards balance. You can use most major credit cards on PayPal, including Visa, MasterCard, Discover, American Express, etc. You can also link debit cards with Visa or MasterCard logos to your PayPal account. If you do not have a PayPal account, you can open it in seconds with your email or make payments directly with your bank card using the PayPal system. Note: The traveler pays an additional 6% fee using the PayPal system in Peru and South America.

• Tour packages & Multi-Day Hikes for more than two days:
  • First Payment: 35% by the time of booking. 
  • Second Payment: Full Amount paid 30 days before your arrival.
• Day tours & day hikes; 100 percent payment.
• If you are booking a complete itinerary, including hotels, with Kondor Path Tours PERU, we will request 50% of the total value as a deposit.
• We require 100% of the total Tour/Trek equivalent for last-minute Bookings.

Inca Trail Note: The camps may vary due to the anticipated time of Inca Trail reservations and availability, weather conditions, or restrictions undertaken for safety reasons by the Peruvian Government.

Final Payment Terms

What will you pay your final balance 30 days before your arrival via PayPal? We accept payments through PayPal that will incur a 6% merchant fee paid by the traveler. 

Cancellations Policy for Inca Trail

• 90 days or more 10%
• 89 to 45 30%
• 44 to 30 40%
• 29 to 15 50%
• 14 to 10 75%
• 09 or less 100%

1. What must notify Kondor Path Tours of any change or cancellation of your trip as soon as you become aware of them by email?
2. The initial deposit sent for is Non-Refundable nor transferable to any other date, person, or tour (according to Inca Trail and Machu Picchu Regulations).
3. There will be parts of your trip that you can use (Machu Picchu entrance fee, one train ticket (AGUAS CALIENTES to OLLANTAYTAMBO or POROY), 01 Machu Picchu bus ticket, and one bus ride from OLLANTAYTAMBO or POROY  to CUSCO).
4. We can also provide a claim letter for your insurance company upon request.

Cancellation Policy for Machu Picchu, Alternatives Treks & Tours 

The client is responsible for any fees or charges incurred by the cancellation (Percentage of the total package price).

• 90 days or more 10%
• 89 to 45 30%
• 44 to 30 40%
• 29 to 15 50%
• 14 to 10 75%
• 09 or less 100%

NO SHOWS: If clients do not show up for the tourist circuit or decide not to continue on the tourist excursion for X reasons, no refund will be made, considering NO SHOW.

🙂 Machu Picchu regulations. About the entrance tickets to Machu Picchu, the deposit sent is not refundable or transferable to any other date, person, or tourist circuit “the Government of Peru manages and controls Machu Picchu tickets.” So make sure your name and passport number are correct. If you change your passport after booking Machu Picchu or plan to travel with a different Passport, you MUST also bring the passport you used to secure your permit, or you will not be able to enter Machu Picchu.

Insurance

We also recommend a short-term traveler’s insurance policy covering accidents, baggage loss, emergency evacuation, etc. Any expenses resulting from flight delays, schedule changes, missed connections, illness, and travel delays due to bad weather, trail conditions, strikes, natural disasters, cancellations, or acts of God will do borne by the passenger through the traveler’s insurance. We will help you obtain all the documentation (when possible) to file a claim with your insurance company.

Accommodations

HOTEL: You are responsible for any damage caused to your accommodation or its contents during your stay; you must cover these charges, and you may have to pay them locally. We reserve the right to offer alternative accommodation of a similar standard if it is beyond our control “availability.” What will make no changes after payment? All accommodations within Peru will require you to show your passport with the Peruvian migration card to create a photocopy of it (government requirement and taxes).

The client intends by the waiver agreement to release Kondor Path Tours and hold it harmless from all liability, whether based upon Hotel for services rendered.

TRAIN TIMES for tours & treks

In high season the trains become fully booked, so we might have to reserve the Inca Rail or Peru Rail train service “subject to availability.” We don’t control seat assignments entirely at the Rail Companies’ discretion.

Train Advise
Luggage Policies and Identity Requirements by Inca Rail & Peru Rail changed its policies regarding luggage: 01 bags or backpack must not exceed 5 kg/11 pounds or 62 inches/157 cm (length + height + width). This means you should bring along a small backpack to Machu Picchu. You can leave your main luggage at your Hotel (Cusco).

The Train service will require that each passenger boarding a train service submit their train ticket + original passport. Without this, The passenger will not be able to board the train for safety of the passengers.

Increments in Case of Protests, Strikes

If a protest/strike is not uncommon in Cusco, it may be necessary to leave a day or two days ahead of schedule to fulfill our services.

Holidays: An increment of $45 per person is applicable for all treks (regardless of group / private option/size of group) leaving during these holidays: Christmas (Dec 22nd, 23rd, 24th, 25th), New Year (Dec 29th, 30th, 31st, Jan 1st). We use the increments to pay staff a bonus for leaving on their vacation or used to pay for the Peruvian election tickets.

Images & Marketing

• While participating in any Tour/Trek, you agree that the Tour Operator or its representatives may take images, photos, or videos.
• You consent to take such photographs and grant a perpetual, royalty-free, worldwide, irrevocable license to Kondor Path Tour Operator. Reproduce for any marketing purpose, creating promotional materials in any medium, whether currently known or developed from now on, without any additional obligation or compensation payable to you.